There’s a paradox sitting at the heart of the issue of work/life balance at the moment.
Research shows that people are increasingly seeking 24-7 digital connection while driving; in the bedroom; and in social and family lives.
More and more people sleep next to their phones, take devices on dates and digitally connect at meal times. Many people want to be “always on”. But when you’re open and available, it’s hard to choose to ignore it when the emails happen to be from the office or the tweets are coming from the boss.
Old rules
The concept of work/life balance largely precedes the advent of digital technology. The term was first coined in the 1970s, but 100 years ago, employees were taking papers home their work finished up.
Round-the-clock digital response and connection is much more pervasive. Research suggests that many millennials want their home life to be just that, in fact, 100% that. One global study of full-time workers in eight countries conducted by Ernst & Young finds that millennials – and particularly millennial parents – are so serious about finding work/life balance, they’re willing to relocate if it means they can move into a job that offers it.
"It’s hard to choose to ignore it when the emails happen to be from the office or the tweets are coming from the boss." Image via iStock.
This is only one snapshot, but there’s a lot of research around at the moment about work/life balance. Employees want to bring their own devices to work, and enjoy social media connection in whatever way suits them. But they want to close the door on work when they get home and not be pestered by work at home
Millennials in the survey are also more willing than other generations to pass up a promotion, change jobs, take a pay cut, or even change careers in order to achieve more flexibility.
So, here’s the paradox: People are encouraged to bring their own devices to work and yet many of those people who want to check personal updates at work don’t want it to work in the other direction. But it is hard to resist: the technology is an enabler of a poor work/life balance, and precedents are quickly established.
Digital natives
The digitally native generation are more than able and used to taking devices home with them. A survey by Workfront found that 22% of baby boomers in the 55-64 age bracket thought it was OK to answer a work email during dinner. Ask 18-34-year-old millenials though, and that shoots up to 52%. More than half of adults questioned in a 60 Minutes/Vanity Fair survey, meanwhile, said monitoring emails outside office hours was routine.
And so it seems that millennials who have become used to this constant digital connection are increasingly pushing back, even to the point of stepping away from the organisations who force it upon them. Evidence for dissatisfaction is growing.
Almost two-thirds of fathers who have youngsters under school age do not have a work pattern that suits them, according to a Guardian survey). Half the respondents were worried that requests for flexible or home working
"It seems that millennials who have become used to this constant digital connection are increasingly pushing back, even to the point of stepping away from the organisations who force it upon them." Image via iStock.
Left to their own devices
This offers a challenge to employers
Randstad Award employer branding research studySo, how are leaders and business owners attempting to resolve this paradox? My own research suggests that an increasing number of businesses are no longer managing staff by clocking their working hours but instead by co-ordinating by what organisational Canadian writer Henry Mintzberg calls “standardised outputs and values
valuesThis is a very “millennial” way of working. It isn’t that millennials don’t want to take work home
work homea new survey productivelyWatch Mamamia staff share the last text they received from their sister. Post continues after video.
Maybe it is the attempt to incorporate this modern approach into traditional working patterns that causes the problems? It might just be a case of all or nothing to make it work.
We can the paradox by putting the control of working flexibly into the hands of workers after agreeing the underlying values
different physical placeswhilst mobile work homeIn practice that means higher degrees of trust
current research trust
Paul Levy, Senior Researcher in Innovation Management, University of Brighton
This article was originally published on The Conversation. Read the original article.
Top Comments
Im not surprised the millenials are pushing back. They are usually the most junior workers and are more likely to be micro-managed whilst having an insecure future with the company. Consequently they might feel more pressured to be responding to texts, emails etc when they are eating, travelling, unwinding or sleeping. In times past I suspect the youngest workers believed that going the extra mile would be rewarded with promotions, pay increases and permenancy. Now the millenials have no reason to believe that their extra contribution will be either recognised or rewarded because of "global economic factors" that demand a flexible, low-paid workforce. Likewise using social media at work has probably replaced face-to-face socialising with colleagues with the advantage of being less disruptive, more controllable and more flexible.