Image via 20th Century Fox.
There’s nothing worse than spending a couple of hours in the salon chair, having your hair washed, foiled, blow dried, brushed, straightened, spritzed and curled, only to absolutely hate the final result.
We’ve all been there.
“I had a trainee dye my coloured hair dark blonde, and my virgin roots platinum blonde. It was awful. I knew it. She knew it. I pretended I loved it. Then left and cried,” says Emily, 31.
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If something is wrong with my food in a restaurant, I’ll be the first to say something. Ditto with shopping. So why are we so afraid to tell our hairdresser we don’t like what they’ve done?
To help us navigate this awkward situation, we asked Jaye Edwards, director at Edwards and Co how best to deal with the awkward situation.
Would you rather a client told you they didn’t like what you’d done rather than go elsewhere to fix it?
“Of course. At Edwards and Co we encourage our clients to inform us if they are at all unhappy, for the simple reason an unhappy clients tells more people about their experience than a happy client.” (Post continues after gallery.)
Memorable Hair Disasters
Why do you think people are scared to tell their hairdresser?
“I think it’s mostly embarrassment or fear that the hairdresser might get angry. Sometimes people may be worried the colourist does not know what they are doing.”
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