By ASHER WOLF
This article was originally published on independent news website New Matilda and has been republished with full permission.
Reporting and analysing critical incidents such as Hurricane Sandy using Twitter presents a particular challenge: filtering high volumes of information, and getting information out not only quickly but accurately.
As BuzzFeed’s Deputy Tech Editor John Herrman points out:
As Hurricane Sandy bore down, we were awash with information. Over 4 million tweets flooded the Twitter hashtag #Sandy over a 24-hour period.
But the enormity of the social media information ocean won’t send the public scurrying back towards mindless traditional media outlets. This week Fox News suggested their audience should boil contaminated water for drinking purposes (potentially deadly), and a Today Show host less than helpfully advised viewers to “poop on kitty litter if they lost power”.
Encouraging both the public and journalists to take responsibility for verifying social media information of interest can’t really be worse than drinking cholera-infected water and shitting on grits as a result of relying on a traditional media organisation that doesn’t care for fact-checking, can it?
Interactive mapping tools like @ushahidi and Google Public Alerts can provide a wealth of up-to-the-moment information. And of course, Twitter Lists remain a solid tool for filtering news sources.
Of course, for most of us, it’s only apparent how much we really need to be using data analysis and filtering tools when the shit actually hits the fan.
But maybe, sorting out the “trust” issue cannot necessarily be simply resolved using new platforms, software, online tools and applications. Perhaps we need to find new individual methods for verifying accuracy and deciding “who do we trust?”
I don’t have all the answers, but I suspect projects engaging in collaborative, crowdsourced fact-checking methods as a basis for reporting not only creates the potential for quality journalism — it also promotes the public interest.
For instance, The Atlantic’s Alexis C. Madrigal created “Instasnopes” — a crowdsourced project currently helping to sort real images from Hurricane Sandy from the fake photos currently doing the rounds.
Likewise, the international hacker community has also fronted up to provide indispensable assistance, working around the clock to create the Hurricane Hackers project. The group are utilising their talents to provide much-needed interactive online resources for people seeking information and support services.
There is something quietly inspiring and egalitarian, as journalists, technological experts and members of the public collaborate in sharing and verifying information for social good.
Much has been made of the idea that “trust is the real currency of journalism”.
But without a consistent commitment to accuracy in reporting, public trust for news sources is a precarious — and possibly fleeting — asset at best. We have the tools to verify claims made on social media and we should use them together more often.
To see the most inspiring (and genuine) images from Hurricane Sandy click here
Do you trust social media? Or do you stick to traditional news?
Top Comments
I think it depends on the network you have around you. If you build your network based on people you know or trust... then you can be informed based on that. If you indiscrimate in your network, believe everything you read or see online, then I guess you will be vulnerable to being duped.
Any reasonable person should treat 'news' from sources like Twitter as suspect. The problem is when traditional and mainstream online media also publish suspect information in an effort to compete with the Twitter pipeline.