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“Hi this is the department that isn’t going to be able to help you. How can I help you?”
“Hi. I bought a product from you guys, and it’s broken, but it’s still under warranty.”
“Okay I’m going to put you on hold for a moment, and hope you hang up, because I have no idea how to solve your simple problem.”
If you’ve ever been on a frustrating customer service call that’s made you want to cry with rage, you’ll feel like this video was MADE INSIDE YOUR BRAIN:
*rage tears*
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Top Comments
Nothing here surprises the average Australian customer/client. The great majority of businesses which have "telephone service" have a misnomer.
I call it "expensive time-cost queuing" and I vow to move my business elsewhere when it happens and I nearly always do.
I can't watch the video but arghhh my favourite is at the end of the (super unhelpful) call when they say "Is there anything else I can help you with today?" Argh! No, just if you could have helped me with the first thing, that'd be great!!