The family of a man who was killed on a Dreamworld ride say they were forced to call triple-0 in a desperate attempt to get information because police failed to contact them.
Roozbeh Araghi died alongside his partner Luke Dorsett, Luke’s sister Kate Goodchild and 42-year-old Cindy Low when the Thunder River Rapids ride malfunctioned at the Gold Coast theme park on Tuesday.
His brother Simon Araghi told the ABC no-one contacted the family after the tragedy.
“We resorted to even ringing triple-0 and trying to get through to the police station via that,” Mr Araghi said.
“We had three of us on hold for well over an hour.”
Queensland Police Assistant Commissioner Brian Codd insisted police worked hard to identify the next of kin and advise them.
“We have been in contact and negotiation and support of those families from the start,” he said.
But on Thursday night, Mr Araghi said he still had not heard from authorities.
The family was contacted by Deborah Thomas, the CEO of Ardent Leisure, which manages Dreamworld, and another executive on Thursday.
“I finally got a call wanting to discuss things and offering their support, but I told them we don’t want to discuss it,” Mr Araghi said.